• Tools
  • Resources
    • Warranty Information
    • Tools by Trade
    • Faqs
  • About
    • About Razor-Back Tools
    • Why Choose Razor-Back?
    • American Manufacturing
    • On the Razor-Back Trail
    • News
  • Careers
  • Griffon Corporation
  • Terms of Use
  • Privacy Policy
  • Sitemap
Razor-Back Professional Tools
  • Tools
  • Resources
  • About
  • Where To Buy
  • Warranty Information
  • Tools by Trade
  • Faqs
  • About Razor-Back Tools
  • Why Choose Razor-Back?
  • American Manufacturing
  • News
  • Push Broom
  • Contractor Grade
  • Rakes
  • Specialty Rakes
  • Bow Rakes
  • Leaf Rakes
  • Level Head Rakes
  • Cultivators & Hoes
  • Specialty Cultivators
  • Specialty Hoes
  • Mortar Hoes
  • Cultivators
  • Shovels & Scoops
  • Scoops
  • Digging Shovels
  • Specialty Shovels
  • Transfer Shovels
  • Spades
  • Forks
  • Feed Forks
  • Manure & Bedding Forks
  • Specialty Forks
  • Spading Forks
  • Hammers & Sledges
  • Sledge Hammers
  • Picks & Mattocks
  • Fiberglass Handled Picks & Mattocks
  • Axes & Mauls
  • Mauls & Splitters
  • Axes
  • Bars & Tampers
  • Tampers
  • Scrapers
  • Post Hole Diggers
  • Specialty Tools
  • Tampers
  • Edgers
  • Speciality Tools
| Resources | Warranty Information

Warranty Information

Tools Built for a Lifetime of Tough Jobs

Our product is built to the highest standards and we proudly stand behind every product warranty.

Before you contact us about warranty replacement, please be sure to read the official warranty statement below. Also, have the following information available when you contact us: Product Brand, Product Part Number, where you purchased your product, detailed explanation of how it broke, your home address and your home phone number. Please call Customer Service at 800-393-1846 between the hours of 8:00 am-4:30 pm EST Monday through Friday.

THE AMES COMPANIES, INC. LIMITED WARRANTY

The Ames Companies, Inc. provides the following express limited warranty to the original purchaser of our product. Product is warranted to be free from defects in material and workmanship for a period of 90 days unless otherwise stated on the product or packaging from the date of original purchase, subject to the disclaimers and limitations stated below.

During the above time period, Ames will replace this product, or such part of the product as may be defective, at Ames’ option, and at Ames’ cost, subject to the following provisions.

This warranty extends only to the original purchaser of the product. This warranty does not cover a defect resulting from abuse, misuse, neglect, or any use not in conformity with the printed directions or commonly intended application of the product. You are urged to inspect the product upon purchase. In the event that a defect in material or workmanship appears within the warranty period, please follow the directions below.

DIRECTIONS FOR MAKING A CLAIM UNDER THIS WARRANTY:

If you have a claim under this warranty, or would like information on how the warranty may apply, contact Ames’ customer service at 800-393-1846 OR email us. When making a warranty claim, please include a photo of the product, a copy of your purchase receipt, model, description, and brand name. Thank you.

IMPORTANT DISCLAIMERS AND LIMITATIONS:

Except for this express limited warranty, ames true temper makes no express or implied warranty with respect to this product and expressly disclaims any implied warranty of merchantability or fitness for any purpose.

This limited warranty is in lieu of any other warranty or representation, whether expressed or implied, written or oral. The warranty is limited to the remedy set forth above, and excludes and direct, indirect, incidental, consequential, special, liquidated or other damages directly or indirectly relating or attributable to the products covered by this limited warranty under any theory of law or equity (whether under contract, tort, negligence, strict liability, contribution, indemnity, infringement, statute or otherwise). Ames true temper shall not be liable beyond this limited warranty for any claim relating to the product, including but not limited to damage or loss resulting from inability to use or resell the products, property damage, economic loss, lost profits, loss of business, increased operating costs or loss of production or any other such damages, expenses or losses, whether arising from causes similar or dissimilar to those enumerated here. Any liability is expressly limited to an amount equal to the purchase price paid.

Some states do not allow the exclusion or limitation of incidental or consequential damages or losses, so the above limitation or exclusion may not apply to you.

This warranty lasts only as long as the time period set forth above. To the extent that ames true temper is prohibited under any applicable law from excluding any implied warranties, including warranties of merchantability or of fitness for a particular purpose with respect to the product covered, the duration of all such implied warranties is expressly limited to the duration of this express limited warranty or, if a greater time is expressly required by applicable law, the maximum period required by applicable law.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other legal rights which vary from state to state, or from province to province, so that this warranty may not apply to you.

Razor-Back
Tools
  • Push Broom
  • Rakes
  • Cultivators & Hoes
  • Shovels & Scoops
  • Forks
  • Hammers & Sledges
  • Scrapers
  • Post Hole Diggers
  • Picks & Mattocks
  • Specialty Tools
  • Tampers
  • Edgers
  • Axes & Mauls
  • Bars & Tampers
  • Speciality Tools
Resources
  • Tools by Trade
  • Warranty Information
  • FAQs
About
  • About Razor-Back
  • Why Razor-Back?
  • News
  • Contact
Visit
  • Griffon Corporation
  • The AMES Companies
  • Careers@AMES
  • 
  • 

Connect With Razor-Back


Razor-Back
Tools
  • Push Broom
  • Rakes
  • Cultivators & Hoes
  • Shovels & Scoops
  • Forks
  • Hammers & Sledges
  • Scrapers
  • Post Hole Diggers
  • Picks & Mattocks
  • Specialty Tools
  • Tampers
  • Edgers
  • Axes & Mauls
  • Bars & Tampers
  • Speciality Tools
Resources
  • Tools by Trade
  • Warranty Information
  • FAQs
About
  • About Razor-Back
  • Why Razor-Back?
  • News
  • Contact
Visit
  • Griffon Corporation
  • The AMES Companies
  • Careers@AMES
  • © 2021 The Ames Companies, Inc.

  • Privacy Policy
  • Terms of Use
  • Sitemap

Welcome to Razor-Back

Get access to exclusive content, giveaways & more.

Join for free today!

*Your privacy matters to us. We don’t sell or rent customer information.
Your personal information is held on secure servers.
You may also control your privacy settings in your account area.
By clicking 'Join Now', you agree to our terms of use.

Tell us a little more about you

Answer these few questions to help us tailor your experience just to you!

You are now part of
the Razor-Back community

Want to get the most out of your membership?
Check your inbox for our Welcome Email.

Here are some ways to get started:

Tools By Trade™ Why CHoose Razor-Back Razor-Back News
Return to page